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Transforming conflict within organisations

 

TRANSFORMING CONFLICT

IN THE WORKPLACE

workplace

Where relationships have been threatened or destroyed as a result of wrongdoing, inappropriate behaviour, negative culture or long-term conflict & where management is seeking more effective ways to manage relationships & effect culture change.

IN SCHOOLS

schools

Where restorative approaches to behaviour management have the capacity to transform the way school communities respond to wrongdoing — at the same time teaching concepts of accountability, responsibility & empathy to all members of this community.

IN THE COMMUNITY

community

Defined by place or purpose, such as clubs, associations & neighbourhoods where a restorative approach to problem-solving can transform conflict or inform community consultation around issues of mutual interest or concern.

RESTORATIVE JUSTICE

When people have fallen out in our communities & workplaces, & these relationships are not healed, the loss of social capital, productivity, job satisfaction & emotional well-being is at best sad, & at worst, dangerous.

Restorative justice (also known as transformative justice), views wrong-doing as a violation of people & relationships. Problem-solving becomes centred around an exploration of the harm that has been done & how to repair it.

This philosophical approach, with its focus on procedural, substantive & emotional satisfaction has enormous benefits, for victims or those harmed, wrongdoers & their families, for agencies & institutions & the wider community, as it shifts thinking away from retribution toward repair. It is this recognition that relationships matter which drives the work of Margaret Thorsborne & Associates.

Through the processes of restorative justice, Margaret Thorsborne & Associates is committed to strengthening the connections between people to restore social capital, job satisfaction, productivity & emotional well-being.

 

workplace · schools · community

 

Strengthening connections between people: Putting relationships at the heart of your organisation's success.

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